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Wawel Royal Castle
State Art Collection

31-001 Kraków, Wawel 5

Switchboard:
(+48 12) 422-51-55, 422-61-21
zamek@wawel.org.pl

Tourist Information:
(+48 12) 422 51 55
ext. 219
informacja@wawel.org.pl

Resrvations and Guide Service:
(+48 12)
422 16 97
bot@wawel.org.pl


Press contact:
(+48 12) 422 51 55
ext. 380, 341
pr@wawel.org.pl

General info

   What to See on the Wawel Hill
   Permanent exhibitions in the Wawel Royal Castle
 State Rooms
 Royal Private Apartments
 Crown Treasury and Armoury
 The Lost Wawel
 Oriental Art
  Seasonal Attractions
Dragon's Den
Sandomierska Tower
Wawel Architecture and Gardens outdoor guided tour
  Temporary exhibitions in the Wawel Royal Castle  see more
   
  Information brochures:
  file to download - Wawel Permanent Exhibitions.pdf
file to download - Wawel Hill-Map.pdf
   
  Cathedral
  The Cathedral, Royal Tombs, Bell “Sigismund”, Cathedral Museum - hours znd tickets - see  Cathedral Web site
  Planning Your Visit
 
Wawel Hill is accessible daily:
  • November-February: 6 a.m. - 5 p.m.
  • March, October: 6 a.m. - 6 p.m.
  • April, September: 6 a.m. - 7 p.m.
  • May, August: 6 a.m. - 8 p.m.
  • June, July: 6 a.m. - 9 p.m.
The arcaded courtyard closes one half hour before the gates of the hill.
 
Each exhibition has a separate entrance fee (there is no combined ticket for all the exhibitions). Please note - last visitor entry 1 hour before exhibition closing - SEE MORE.
 
Visitors are kindly requested to respect the instructions of the Castle Security staff while on Wawel Hill. See Visitor Policies and Museum Rules and Regulations.
Food, drink, mobile phone use not permitted in the exhibitions. 
Smoking is not permitted anywhere in the Castle or on the Hill with the exception of designated areas of café terraces.
Photography and filming are not permitted inside the exhibitions. 
Tickets
 
Tickets for the exhibitions in the Castle are issued for specific entrance times.
For conservation reasons there are daily limits to the number of visitors, tickets may run out before the end of the day.
Groups: Advance reservations are required for all groups.
Tickets to the exhibitions and seasonal attractions are for individual touring, EXCEPT the Royal Private Apartments and Wawel Architecture and Gardens, which can only be toured in guide-led groups (guide service is included in ticket price).
The main ticket office is located in the Visitors Center:
  • April 1-28: Mon. 9 a.m.-11:45 a.m., Tue.-Fri. 9 a.m.-3:45 p.m., Sat. & Sun. 9:30 a.m.-3:45 p.m.
  • April 29, 30: 9:30 a.m.-6:45 p.m.
  • May-June: daily 9 a.m.-5:45 p.m. (Saturday & Sunday - from 9:30 a.m.)
  • July-August: daily 9 a.m.-6:45 p.m. (Saturday & Sunday - from 9:30 a.m.)
  • September-October: daily 9 a.m.-4:45 p.m. (Saturday & Sunday - from 9:30 a.m.)
  • November-March: Tuesday-Sunday 9 a.m.-2:45 p.m. (Sunday - from 9:30 a.m.), Monday closed
    Important notice - from April through October: Tuesday-Sunday after 3:45 pm and Monday after 11:45 am only tickets for the Dragon's Den and Sandomierska Tower are sold.
The ticket window at the Herbowa Gate entrance (approach from Kanonicza Street) open April-October:
Monday 9 a.m.-11:45 a.m.
Tuesday-Friday 9 a.m.-3:45 p.m.
Saturday, Sunday, Holidays 9:30 a.m.-3:45 p.m.

DISCOUNTED TICKETS
Senior citizens, students, and others are eligible for discounted admission, Valid ID must be presented to the ticket clerk at the start of the transaction.
Click here for full information
  Temporary Closures and Changes
  December 26, 2017 only "State Rooms" and "Crown Treasury and Armoury" will be open, 10:00 am-5:00 pm (last entrance at 4:00)

December 31, 2017 only "State Rooms" and "Crown Treasury and Armoury" will be open, 10:00 am-5:00 pm (last entrance at 4:00); admission free (free admission ticket must be collected from the ticket office).

January 6, 2018 only "State Rooms" and "Crown Treasury and Armoury" will be open, 10:00 am-5:00 pm (last entrance at 4:00)

April 2, 2018 (Easter Monday) open only:"State Rooms" and "The Lost Wawel", 10:00 am-5:00 pm (last entrance at 4:00); admission free (free admission ticket must be collected from the ticket office).

March 14 & 21, 2018 (Sunday) only "State Rooms" will be open.

March 4, 11, 18, 2018 (Sundays) only "The Losta Wawel" and "Oriental Art" will be open.
 
The exhibitions in the Castle are closed on:
  •     January 1
  •     Easter Saturday, Easter Sunday
  •     November 1 and November 11
  •     December 24, 25
  •     from November 1 untill March 31 all exhibitions are closed on Mondays
Due to conservation reviews the exhibitions will be temporarily closed:
    January 8-22, 2018 - "The Lost Wawel"
    January 22 - February 5, 2018 - "Oriental Art"
    February 5-19, 2018 - "Crown Treasury and Armoury"
    February 19 - March 5, 2018 - "Royal Private Aparments"
    February 26 - March19, 2018 - "State Rooms"
 
  Free Admission Days, Discount Tickets
  Free admission (only for individual visitors):
  • Mondays: April 1-October 31
    open only Crown Treasury and Armoury, Lost Wawel
    9.30 a.m.-1 p.m., last entry 12:00 p.m.
    free admission pass must be collected from the ticket office (open till 11:45 a.m.), conservation limits apply
     
  • Sundays: December 1-March 31
    open only State Rooms and The Lost Wawel
    10 a.m.-4 p.m., last entry 3:00 p.m.
    free admission pass must be collected from the ticket office (open till 2:45 p.m.), conservation limits apply
Children under 7 alway admitted free (free admission pass must be collected from the ticket office, conservation limits apply).

DISCOUNTED TICKETS
Senior citizens, students, and others are eligible for discounted admission, Valid ID must be presented to the ticket clerk at the start of the transaction.
  "3+1" From April to October, when you purchase three exhibitions (State Rooms, Royal Private Apartments, and Crown Treasury and Armoury) at the regular price, you get the fourth for 1 PLN (Oriental Art or Lost Wawel – your choice).
  • Tickets for all four exhibitions must be purchased together for same-day use.
  • Discounts (student, senior, etc.) apply.
  • Ticket sales are final. Tickets are nonrefundable and nonexchangeable.
see more about reduced price tickets, free admission
Reservations and Tour Guides
Guide service in several languages is available for all of our exhibitions, but reservations must be made in advance through the Reservations Office; additional charges apply. Advance reservations are required for groups.

phone / fax (+ 48 12) 422 16 97, fax: 422 64 64

Open: November 2 XI–March 31: Monday-Saturday 9 a.m.–3 p.m.
April 1–October 31: Monday 9 a.m.–2 p.m., Tuesday-Sunday 9 a.m.–4 p.m.

Closed: 
Easter Saturday, Easter Sunday, Easter Monday, November 1st and November 11th,  December 24th and December 25th

Reservation Form should be e-mailed (at the latest) 14 days prior to the visit: bot@wawel.org.pl or by fax: (+ 48 12) 422 64 64
You will receive confirmation no later than 3 days before the date of your visit.
      Reservation Form - "doc"                 Reservation Form - "pdf"

The groups visiting the exhibitions cannot exceed:
State Rooms, Crown Treasury and Armoury, Exhibition The Lost Wawel - 30 persons
Royal Private Apartments - 10 persons
Oriental Art - 20 persons

Fees:
  • for reservation of visits to the State Rooms or Crown Treasury and Armoury: group of maximum 9 persons - 16 PLN,  group of 10 - 30 persons - 38 PLN
  • for the guide service (group of maximum 30 persons):
    one exhibition 90 PLN
    two exhibitions 140 PLN
    three exhibitions 190 PLN
    four exhibitions 240 PLN
    five exhibitions 290 PLN
    six exhibitions 340 PLN
    seven exhibitions 390 PLN
Visitors Center
 
In the Visitors Center you will find: Ticket offices, Visitor information, Reservations office, Audio guides, Gift shops, Post office, Dining facilities (full-service restaurant, café), Internet hotspot, Restrooms
Accessibility:
Entrances are located on both sides of the building; during the winter season only those facing the outer courtyard are open.
The building can be accessed via a wheelchair ramp (located on the outer courtyard side), the interior spaces and doorways are sufficiently wide to allow for easy wheelchair navigation.
 
Opening hours:
  •     March 9 a.m.-6 p.m.
  •     April 9 a.m.-7 p.m.
  •     May-August 9 a.m.-8 p.m.
  •     September 9 a.m.-7 p.m.
  •     October 9 a.m.-6 p.m.
  •     November 9 a.m.-5 p.m. (Sundays from 9:30 a.m.)
  •     December-February 9 a.m.-5 p.m.
Visitor Information Desk
 
Our information desk in the Vistors Center will be happy to answer your questions and help you plan your visit to the Castle. Information on points of interest in the city is also available. Information Desk staff speaks English.
 
    phone/fax (+48 12) 422 5155 ext. 219
    e-mail: informacja@wawel.edu.pl
Audio Guides
 
Audio guide rental provided by Antenna International™.
The office is located in Visitors Center.
Audio guides for the following exhibitions are available in Polish, English, German, Russian, French, Spanish, Italian: State Rooms, Crown Treasury and Armoury, and Oriental Art. A walking tour of Wawel Hill is also available.
 
Prices for rental (a set of listed exhibition): normal 20 PLN, reduced 12 PLN, family (3 or more person) 11 PLN/person
  Where to Leave Your Bags
  Animals, bicycles, and large items of luggage are not permitted on Wawel Hill. Bags, backpacks, strollers, and umbrellas must be checked:
Large items of luggage must be checked in the luggae room at the Bernardyńska Gate.
Important notice - closed from November through March.
Hand luggage, small backpacks, umbrellas, strollers etc. must be deposited in the check room located in the Arcaded Courtyard. Only for visitors to the castle's exhibitions; open only during exhibition hours.

Visitor Centre

The Visitor Centre fills the entire ground floor of building no. 9, located in the southern part of the Wawel Hill. The building, constructed in the second half of the nineteenth century was designed by the Krakow architect Feliks Księżarski. Beginning in the postwar years through 1991, the building housed representative appartments of the Office of the Council of Ministers and later of the Chancellary of the President.
Terraces grace both sides of the Visitor Center. Open during the spring and summer months, they provide pleasant outdoor café seating. The eastern terrace looks out on the interior courtyard, with views of the Cathedral and the golden dome of the Sigismund Chapel. The large building to the right of the Cathedral, which holds the “Lost Wawel” exhibition on the ground floor obscures the view of the Castle. The view from the western terrace offers sweeping views of the Vistula River and Krakow – on a clear day you can see the Kościuszko Mound and the towers of the Łagiewniki Church in the distance. Right across the river is the Manggha Museum designed by Arata Isozaki, the Japanese architect. Closer in, the little turret visible on the right houses the entrance to the “Dragon’s Den.”

The project is co-financed by the European Regional Development Fund within the Infrastructure and Environment Operational Programme. Priority Axis 11.1: The protection and preservation of trans-regional cultural heritage.

Visitor Policies and Museum Rules and Regulations

WAWEL HILL VISITOR POLICIES
The Wawel Hill is a national cultural, historic, and religious monument and as such has special preservation status. The Wawel Royal Castle – State Art Collection is a national cultural institution whose mission includes the preservation of the landmark historic site and buildings. 
The following Visitor Policies have been issued by the Wawel Royal Castle – National Art Collection in its capacity as the administrator of the Wawel Hill. All persons present on the Hill, regardless of the purpose of their visit, are subject to these rules and regulations.
By entering the premises of Wawel Hill you agree to adhere to the Visitor Policies.

1. The Wawel Hill is open to visitors every day from 6:00 a.m. until dusk.

2. The Arcaded Courtyard of the Castle opens to visitors at 7:00 a.m. and closes one half hour before the closing of the gates.

3. The following are strictly prohibited:
weapons of any kind, or other items that could pose a danger to life or health;
animals other than seeing-eye dogs;
luggage exceeding 55X40X23 cm (or  118 cm total width+height+length). Luggage can be deposited in the luggage room located at the Bernardyńska Gate entrance. 
entering grassed in areas that constitute an archeological preserve; entering flower beds; climbing on walls; or entering any other areas closed to visitor traffic;
consuming alcoholic beverages outside of restaurant areas;
disturbing the peace, playing loud music or musical instruments, using roller blades or skates, skate boards, scooters, or other sports equipment;
feeding the birds.

4. In addition, the following are prohibited in the Arcaded Courtyard:
food and drink;
smoking
the use of sound amplification equipment.
 
5. The following require prior written permission from the Castle Administration:
artistic or sales activity (or soliciting of any kind);
commercial filming or photography;
organization of public gatherings, promotional or advertising campaigns, protests; the display of banners, symbols, or other emblems, excluding national or religious symbols and emblems;
entry with a vehicle or bicycle.  (Wheelchairs and tricycles are exempt.)
using drones
 
6.  Wawel Hill has 24-hour security monitoring. 

The Wawel Hill is protected by the Wewnętrzna Służba Ochrony – Straż Zamkowa (Wawel Royal Castle Security) on the basis of the Protection of Persons and Property Act of August 22, 1997 (text identical with the 2014 Journal of Laws, pos. 1099)
Visitors are kindly requested to respect the instructions of the Castle Security staff while on Wawel Hill.
WAWEL ROYAL CASTLE - EXHIBITIONS VISITOR POLICIES and MUSEUM RULES AND REGULATIONS
The following Visitor Policies have been issued by the Wawel Royal Castle – National Art Collection in its capacity as the administrator of the Wawel Hill and as a museum. By purchasing a ticket to the museum or entering an exhibition space the visitor agrees to adhere to the Museum Rules and Regulations.
1. Admittance to the Wawel Royal Castle exhibitions requires a valid ticket for a designated entrance time.
2. Tickets are issued for individual (non-guided) viewing of exhibitions with the exception of the Royal Private Apartments, which can only be viewed with guide service.
3. Ticket and guide reservation services are available to individual visitors.
4. Reservations can be made with the Reservation Office or other office (or establishment) authorized to sell tickets and guide services.
The Reservation Office can only accept reservations up to and including the day prior to the date of the visit, based on availability.
5. The right to lead exhibition and outdoor tours at the Wawel Royal Castle is reserved for tour guides authorized by the Director.
6. Organized groups must reserve tickets during the peak-season (April 1 – October 31).
7. Reservations made but not paid for within the designated time are subject to cancellation, however, the person making the reservation will be liable for the price of the ticket and/or guide service as applicable.
8. Two selected exhibitions are made available to visitors free of charge one day per week. On days when entrance fees are waived, the ticket office will issue free passes for designated entry times in accordance with conservation limits. Reservations are not accepted for free viewing days. Free passes are made available only to individual visitors; no guided tours on free viewing days.
8. For conservation reasons the following restrictions apply:
a) limits on the number of people permitted in one exhibition at a time;
b) limits on the number of tickets available per day
c) size limits for visiting groups:
- State Rooms - up to 30 people
- Royal Private Apartments - up to 10 people
- Crown Treasury and Armoury - up to 30 people
- Oriental Art - up to 20 people
- Lost Wawel - up to 30 people
10. The last visitor entry to any given exhibition takes place one hour before the posted closing time.
11. Exhibition visitors are required to adhere to the regulations contained in the Wawel Hill Visitor Policies. In addition the following rules and regulations apply inside the exhibitions of the Wawel Royal Castle:
a) Photography and filming are not permitted;
b) Sharp objects are not permitted;
c) Cell phone use is not allowed;
d) Do not touch the works of art or other elements of the exhibitions;
e) Do not walk or stand on the carpets or sit on the chairs – they are museum objects;
f) Visitors under the influence of alcohol, drugs, or similar substances will not be permitted in the exhibitions;
g) Smoking is not permitted;
h) Food and drink are not permitted;
i) Sliding on the floors is not allowed;
j) All backpacks, large bags, luggage, baby backpacks, umbrellas, sticks (i.e., Nordic walking sticks, souvenir ciupaga walking sticks), baby strollers and carriages must be checked in the complimentary luggage rooms.
12. Exhibition visitors must pass through a security screening (similar to airport procedures); bags are also subject to screening.
13. Visitors who do not check their belongings will not be permitted to enter the exhibitions.
14. Visitors are asked to follow the prescribed exhibition route. Museum staff regulate the flow of visitor group traffic form room to room. The group exiting a room has priority; two groups cannot pass in the entryways.
15. Only one group of visitors may be in an exhibition room/gallery at one time, with the exception of the Casimir the Great Room (Crown Treasury) and the Deputies’ Hall (State Rooms), where two groups are permitted at a time, and the Senators’ Hall (State Rooms) which can hold three groups at a time.
16. On the basis of the Protection of Persons and Property Act, Wawel Royal Castle Security has the right to intervene and/or remove visitors who refuse to comply with the museum rules and regulations.

Reduced price tickets, free admission

CASTLE

ADMISSION TO THE MUSEUM IS FREE FOR THE FOLLOWING INDIVIDUALS (VALID ID/DOCUMENTS REQUIRED):

1. Holders of the following National Honors:
  • The “Order of the White Eagle”
  • The “Order Virtuti Militari”
  • The “Order of Merit of the Republic of Poland”
  • The “Medal Gloria Artis”
2. Members of the International Council Of Museums (ICOM)
3. Members of the International Council Of Monuments and Sites (ICOMOS)
4. Children under seven years of age

THE FOLLOWING ARE ELIGIBLE FOR REDUCED ADMISSION (VALID ID/DOCUMENTS REQUIRED):

1. Citizens of the European Union, the Swiss Confederation, and member countries of EFTA, who are:
  • pupils of primary and secondary schools, schools of art, college students, students of teacher training colleges and colleges of social service workers, undergraduate students and doctorate students,
  • people over the age of 65, pensioners, benefit recipients, the disabled together with their caregivers,
  • teachers at primary and secondary schools, schools of art, colleges, educational centers, educators at care and educational centers, young offenders institutes, shelters for minors, diagnostic and consultation centers.
2. Individuals holding the following honors: Care of Historical Monuments; Promotion of Culture; Service to Polish Culture; and Merit for Service to National Culture.
3. Veterans.

Documents acceptable as proof of entitlement to free or reduced admission to the museum are: School ID, undergraduate and graduate student ID; Pensioner’s ID; ID documenting disability / level of disability; National Identity Card; ID certifying award of honor (order, medal, etc.); Certificate or ID confirming combatant’s rights; ICOM and ICOMOS Membership cards; Card of the Pole; other documents confirming age.

Legal basis:
Ordinance of the Council of Ministers of 20 July 2017 (Journal of Laws of 2017, item 1471).

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