The Reservations Office handles reservations for individual and group visits, as well as guide service reservations. Office is located in the Visitors Center.

phone: (+ 48 12) 422.16.97


April 1–October 31 – advance reservations are required for all groups

Maximum number of people in an organized group for:

  • Royal Private Apartments is 20
  • State Rooms is 20
  • Crown Treasury is 20
  • Armoury is 20

Guided tour groups of more than 8 people must use earphones. Headsets can be rented on site at an additional cost.


Groups of more than 20 people will be divided into smaller ones.

Guide service (maximum group size: 20 people)

  • one exhibition 110 PLN
  • two exhibitions 170 PLN
  • three exhibitions 230 PLN
  • four exhibitions 290 PLN
  • five exhibitions 350 PLN

The costs should include the amount for tickets per person to selected exhibitions.

How to Make a Reservation

Please send request to the Reservations Office no later than 14 days in advance of visit date, e-mail:
You will receive confirmation of your reservation no later than 3 days before your visit.

Information about the processing of personal data is here