FAQ - Wawel Royal Castle - official website - tickets, informations, reservations

What to See How to Get Here Booking, guides, audio guides FAQ

Tickets can be purchased online online (available month in advance).

Advance reservations can be made by e-mailing a completed Reservations Form to: rezerwacja@wawelzamek.pl at least 14 days in advance of your visit.

Reservations can also be made in person or by phone, no later than one day in advance of visit (subject to availability).

How much does a ticket to the Castle cost?

Tickets are sold for each exhibition individually, in the following price categories: regular, reduced, complimentary.

Click on link for details: ⇒ REGULATIONS FOR THE TICKET SALES

We also offer special combined tickets:

Wawel for Enthusiasts
This is a special ticket for Wawel aficionados, who would like to spend many hours visiting all of the exhibitions at Wawel Royal Castle, selected areas of Pieskowa Skała Castle an Stryszów Manor House

The Castle encompasses several permanent exhibitions and seasonal attractions; the museum also holds temporary exhibitions.

Does the Castle offer free admission days?

Yes. We do offer free admission to selected exhibitions to individual visitors (free admission does not apply to organized groups).

In addition, during the Free November campaign, selected exhibitions can be visited free of charge.

Free Admission Passes must be collected from the ticket window. Conservation limits apply; tickets may run out before ticket windows closem.

Does the Castle offer family discounts?

For children under 7 years of age (age 0-6) – free admission (pick up free admission ticket)

An adult with children aged 0-18 is eligible to purchase a discounted ticket:

adult/adults + one child - one adult is entitled to a discounted ticket
adults + two children - two adults are entitled to a discounted ticket
in addition – 4th child 7–18 yrs. of age receives free admission (pick up free adm. ticket)

⇒ see more about eligibility for concessions and free tickets

Who is eligible for reduced admission?

Detailed information on entitlements to concessions and free tickets can be found at this link

Can you visit the Castle with an audioguide?

The audioguide is available for: Royal Private Apartments, State Rooms, Crown Treasury, Castle Underground – in English, Polish, Ukrainian, German, French, Italian and Spanish.

please note: the rental of an audioguide is not equivalent to the possibility of entering the exhibitions (admission to the exhibition only with a valid admission ticket)
we recommend the audio guide for visitors over 12 years of age
if you buy admission tickets for more than one exhibition you need to rent only one device

collection of the device at the exhibition reception starting the tour:

for the routes: Castle I, Castle II – entrance to the Envoy Stairs
for the Castle Underground route – entrance to The Lost Wawel
for the Crown Treasury – at the entrance

It is an additional service; rental fee: 14 PLN (paid in the ticket office or online.)
Promotion: January 11-April 30 2025, when purchasing a combination of tickets including an audio guide, i.e. for the Castle or the Castle Underground, and at the same time tickets for other exhibitions, the buyer has the possibility of using the audio guide for all exhibitions for which the ticket is purchased.

The realisation of routes, audioguide devices and technical support is provided by Movitech

Do I tour the Castle with a guide?

Most of the Castle’s exhibitions and attractions are toured individually, without a guide.

However you are welcome to reserve guide service for any of the Castle’s exhibitions through the Reservations Office.

We also offer guided tours (according to a separate schedule) to the Castle I, Castle II, Crown Treasury, The Armoury. Fee for joining a group with a guide – 20 PLN. The number of tickets is limited.

We recommend checking the dates and buying tickets online.

Please note: at the e-sales page first select the date and then "Wawel Royal Castle" — "museum visit".

How long does it take to tour the Castle?

How long your visit will take depends on how many exhibitions you plan to see. Approximate visiting times are listed below.

Castle II – approx. 60 min.
Castle I – approx. 70 min.
Castle Underground – approx. 60 min.
Crown Treasury – approx. 50 min.
Wawel Recovered – approx. 30 min.
Dragon’s Den – approx. 10 min.
Sandomierska Tower – approx. 20 min.
Royal Gardens – approx. 20 min.
Small Tower – approx. 20 min.

Can I pay in Euros or exchange money?

The Castle does not accept payment in Euros or other currencies. Payment should be made in Polish zloty.
You can pay using your bank or credit card, or withdraw cash from one of the two ATMs (Automated Teller Machines) on site (one is located in the Visitors Center near the ticket windows).
There are no currency exchange bureaus on Wawel Hill. The nearest are located on Grodzka Str.

Quiet hours

For visitors who wish to visit in a quieter atmosphere, we welcome quiet hours. It's an initiative designed for people who are sensitive to to sensory stimuli, such as people on the autism spectrum, those with sensory processing disorders or seniors.

During quiet hours:

we ask people to mute their cell phones and avoid loud conversations,
turn off or limit multimedia, music and other audiovisual elements,
group tours and guided tours will not be possible.

Quiet Hours are scheduled for 3:00-5:00 pm on the selected Wednesdays, at selected exhibitions.

Apply to selected exhibitions: Castle I, Castle II, Crown Treasury, The Armoury (if they are open on that day).
Schedule for 2026: 7, 28 January; 4, 25 February; 5, 26 March; 1, 29 April; 6, 27 May; 3, 24 June; 2, 30 September; 7, 28 October; 4, 25 November; 2, 30 December

Noise-cancelling headphones are issued at the reception desks at the start of the route and collected at the end of the route.

Quiet Rooms:

Castle 1 - Study in the Sigismund III Tower
Castle 2 - Study in the Jordanka Tower
Crown Treasury - room with the Coronation Sword called "Szczerbiec"