FAQ - Wawel Royal Castle - official website - tickets, informations, reservations

What to See How to Get Here Booking, guides, audio guides FAQ

Buy ticket online.
Advance reservations can be made by e-mailing a completed Reservations Form to:
rezerwacja@wawelzamek.pl
at least 14 days in advance of your visit.
Reservations can also be made in person or by phone, no later than one day in advance of visit (subject to availability).

How much does a ticket to the Castle cost?

Tickets are sold for each exhibition individually, in the following price categories: regular, reduced, complimentary.

Click on link for details: ⇒ Concession/Complimentary Ticket Eligibility

We also offer special combined tickets:

Wawel for Enthusiasts
This is a special ticket for Wawel aficionados, who would like to spend many hours visiting all of the exhibitions at Wawel Royal Castle, selected areas of Pieskowa Skała Castle an Stryszów Manor House

The Castle encompasses several permanent exhibitions and seasonal attractions; the museum also holds temporary exhibitions.
Ticket prices vary according to season: Summer (April–October) and Winter (November–March).

Does the Castle offer free admission days?

Yes. We do offer free admission to selected exhibitions to individual visitors (free admission does not apply to organized groups).

In addition, during the Free November campaign, selected exhibitions can be visited free of charge.

Free Admission Passes must be collected from the ticket window. Conservation limits apply; tickets may run out before ticket windows close.

⇒ Reduced/Complimentary Ticket Eligibility

Does the Castle offer family discounts?

We regret that the Castle does not offer discounted family tickets.
Children under 7 years of age are admitted free.

⇒ Reduced/Complimentary Ticket Eligibility

Ask about discounts for additional exhibitions. Family discount applies for the purchase of tickets to individual exhibitions or combinations of exhibitions (does not apply to routes)

Children 0–7 years of age – free admission
Children 8–18 are eligible for discounted tickets
Family discount applies for the purchase of tickets for individual exhibitions or combinations of exhibitions
Family discount applies to a family of 1–2 adults with max. 5 children per adult; min. 1 adult + 1 child:
- 1+1, 2+1 – discount applies to 1 adult ticket
- 2+2, 2+3 – discount applies to 2 adult tickets
- 2+4 – discount applies to 2 adult tickets (in addition – 4th child 8–18 yrs. of age receives free admission)

Who is eligible for reduced admission?

The following are eligible for reduced admission:
Citizens of the European Union, the Swiss Confederation, and member countries of EFTA, who are:

Students of primary, secondary, post-secondary, and art schools
Students of universities and teachers’ colleges, social work colleges, and doctoral students
Persons over age 65, pensioners, benefit recipients, and disabled persons and their caregivers
Teachers at primary and secondary schools, art schools, universities, educational centers, educators at care and educational centers, young offenders institutes, shelters for minors, diagnostic and consultation centers
Individuals holding the following honors: Care of Historical Monuments, Promotion of Culture, Service to Polish Culture, and Merit of Service to National Culture
Veterans

In addition, teachers accompanying school groups are admitted free; one teacher per 10 students.

Tour leaders are eligible for reduced admission.
Please present valid ID at the ticket counter for reduced price tickets.

⇒ More on Reduced/Complimentary Ticket Eligibility

Can you visit the Castle with an audioguide?

Additional service; rental fee: 14 PLN (paid in the ticket office or online); the device is available at the entrance to the exhibition.

The audioguide is available for: Royal Private Apartments, State Rooms, Crown Treasury, The Armoury, The Lapidarium – in English, Polish, Ukrainian, German, French, Italian and Spanish.

please note: the rental of an audioguide is not equivalent to the possibility of entering the exhibitions (admission to the exhibition only with a valid admission ticket)
we recommend the audio guide for visitors over 12 years of age
if you buy admission tickets for more than one exhibition you need to rent only one device
ticket for The Lapidarium include audioguide rental for this exhibition only

The realisation of routes, audioguide devices and technical support is provided by Movitech

Do I tour the Castle with a guide?

Most of the Castle’s exhibitions and attractions are toured individually, without a guide.

However you are welcome to reserve guide service for any of the Castle’s exhibitions through the Reservations Office.

We also offer guided tours (according to a separate schedule) to the State Rooms, and the Crown Treasury. Fee for joining a group with a guide – 20 PLN. The number of tickets is limited.

We recommend checking the dates and buying tickets online. Please note: at the e-sales page first select the date and then "Wawel Royal Castle" — "museum visit".

How long does it take to tour the Castle?

How long your visit will take depends on how many exhibitions you plan to see. Approximate visiting times are listed below.

State Rooms – approx. 60 min.
Royal Private Apartments – approx. 60 min
Crown Treasury – approx. 60 min
The Armoury – approx. 50 min.
Art of the Orient – approx. 30 min.
Ottoman Turkish Tents – approx. 30 min.
The Lost Wawel – approx. 30 min.
Wawel Underground: The Lapidarium – approx. 30 min.
Wawel Recovered – approx. 30 min.
Dragon’s Den – approx. 10 min.
Sandomierska Tower – approx. 30 min.
Royal Gardens – approx. 30 min.

Can I pay in Euros or exchange money?

The Castle does not accept payment in Euros or other currencies. Payment should be made in Polish zloty.
You can pay using your bank or credit card, or withdraw cash from one of the two ATMs (Automated Teller Machines) on site (one is located in the Visitors Center near the ticket windows).
There are no currency exchange bureaus on Wawel Hill. The nearest are located on ul. Grodzka.