Statement of Accessibility

Wawel Royal Castle – State Art Collection is committed to making its website accessible to individuals with disabilities, in compliance with the Act of April 4, 2019 on the accessibility of websites and mobile applications in the public sector (Journal of Laws 2019, no. 848). This statement of accessibility applies to the website www.wawel.krakow.pl

Website publication date: 2019-03-08. Most recent update: 2019-09-24.

The website is partially compliant with the Act of April 4, 2019 on the digital accessibility of public sector websites and mobile applications, due to the exceptions listed below. The following requirements have not been met: accessible alternative in text form. Completion is planned for June 30, 2020. Previously not possible for technical reasons.

This statement was prepared on 2019-09-23
This statement was developed on the basis of a self-assessment review conducted by the public sector entity.

Feedback and Contact Information

Wawel Royal Castle is committed to ensuring that digital content on the website www.wawel.krakow.pl is fully accessible to all users, in a clear and comprehensible manner, with convenient navigation enabling logical and intuitive use of the website. We are constantly working to remove barriers to accessibility on our website www.wawel.krakow.pl.

If you encounter accessibility problems on our website, please let us know. The contact person is Renata Paszkowska-Kwiatek, renata.kwiatek@wawelzamek.pl. tel 12 422-51-55 ext. 340.

Appeal Procedure

Anyone can request that the website, mobile application, or any element thereof be made digitally accessible. You can also request that information be made available by an alternative means of access, for example, having a digitally inaccessible document read aloud, describing the content of a film without audio description, etc. The request should include the contact information of the person submitting the request, indication of which website or mobile application the request pertains to, and contact method. If the person making the request would like to receive the information via an alternative means of access, they should specify the method of presenting the information that is convenient for them. The public sector entity should respond to the request as quickly as possible, no later than 7 days from the submission of the request. If this deadline cannot be met, the public sector entity shall immediately inform the person making the request when it will be possible to meet the request, which shall be a period not longer than 2 months from the date of the request. Where digital accessibility cannot be provided, the public sector entity may propose an alternative means of accessing the information. Should the public sector entity refuse to respond to an accessibility request or to provide alternative means of accessing information, the person making the request is entitled to file a complaint regarding the lack of digital accessibility of a website, mobile application, or an element of a website or mobile application. Once the procedure outlined above has been exhausted, a request may be submitted to the Ombundsman: www.rpo.gov.p

Accessibility