Booking, guides, audio guides
Reservations
The Reservations Office handles reservations for individual and group visits, as well as guide service reservations. Office is located in the Visitors Center.
Open:
January 1st, Easter Saturday, Easter Sunday, Easter Monday, November 1st, November 11th, December 24th and December 25th
Tips
Advance reservations are required for all groups
Maximum number of people in an organized group is 25.
Groups of more than 25 people will be divided into smaller ones.
Guided tour groups of more than 8 people must use earphones. Headsets can be rented on site at an additional cost.
From 01.01.2025 the fee for guide services for a group of up to 25 people is:
The costs should include the amount for tickets per person to selected exhibitions.
How to Make a Reservation
phone: (+ 48 12) 422.16.97
e-mail: rezerwacja@wawelzamek.pl
Please send request to the Reservations Office no later than 14 days in advance of visit date, e-mail: rezerwacja@wawelzamek.pl
You will receive confirmation of your reservation no later than 3 days before your visit.
Information about the processing of personal data is here
We also offer guided tours for individual visitors (to selected exhibitions and according to a separate schedule).
The number of tickets is limited.
We recommend checking the dates and buying tickets online.
Open:
- Monday 9 am – 2 pm
- Tuesday–Sunday: 9 am – 4 pm
January 1st, Easter Saturday, Easter Sunday, Easter Monday, November 1st, November 11th, December 24th and December 25th
Tips
Advance reservations are required for all groups
Maximum number of people in an organized group is 25.
Groups of more than 25 people will be divided into smaller ones.
Guided tour groups of more than 8 people must use earphones. Headsets can be rented on site at an additional cost.
From 01.01.2025 the fee for guide services for a group of up to 25 people is:
| one exhibition | 190 PLN |
| two exhibitions | 380 PLN |
| three exhibitions | 570 PLN |
| four exhibitions | 760 PLN |
| five exhibitions | 950 PLN |
The costs should include the amount for tickets per person to selected exhibitions.
How to Make a Reservation
phone: (+ 48 12) 422.16.97
e-mail: rezerwacja@wawelzamek.pl
Please send request to the Reservations Office no later than 14 days in advance of visit date, e-mail: rezerwacja@wawelzamek.pl
You will receive confirmation of your reservation no later than 3 days before your visit.
Information about the processing of personal data is here
We also offer guided tours for individual visitors (to selected exhibitions and according to a separate schedule).
The number of tickets is limited.
We recommend checking the dates and buying tickets online.
Audioguide
Additional service; rental fee: 14 PLN (paid in the ticket office or online); the device is available in the Visitors Center (audioguides are not issued on Mondays.)
Promotion: From 11 January 2025, when purchasing a combination of tickets including an audio guide, i.e. for the Castle or the Castle Underground, and at the same time tickets for other exhibitions, the buyer has the possibility of using the audio guide for all exhibitions for which the ticket is purchased.
The audioguide is available for: Royal Private Apartments, State Rooms, Crown Treasury, Castle Underground – in English, Polish, Ukrainian, German, French, Italian and Spanish.
Promotion: From 11 January 2025, when purchasing a combination of tickets including an audio guide, i.e. for the Castle or the Castle Underground, and at the same time tickets for other exhibitions, the buyer has the possibility of using the audio guide for all exhibitions for which the ticket is purchased.
The audioguide is available for: Royal Private Apartments, State Rooms, Crown Treasury, Castle Underground – in English, Polish, Ukrainian, German, French, Italian and Spanish.
- please note: the rental of an audioguide is not equivalent to the possibility of entering the exhibitions (admission to the exhibition only with a valid admission ticket)
- we recommend the audio guide for visitors over 12 years of age
- if you buy admission tickets for more than one exhibition you need to rent only one device
The realisation of routes, audioguide devices and technical support is provided by Movitech
Please note
Security screening points are in operation at the entrance to the Castle. Bringing weapons, ammunition, explosives, flammable or toxic items or any other potentially dangerous objects are strictly prohibited.
Visitors are expected to adhere to the Castle’s Visitor Rules and Regulations.
Backpacks, large bags, baby carriers with frames, strollers, umbrellas, and Nordic walking sticks are not permitted inside the exhibitions. These items must be checked in the Checkroom located in the Arcaded Courtyard before you proceed to the exhibitions. The Checkroom is open only during the Castle’s opening hours.
The Checkroom does not accept suitcases, bags and backpacks larger than handheld.
Visitors are expected to adhere to the Castle’s Visitor Rules and Regulations.
Backpacks, large bags, baby carriers with frames, strollers, umbrellas, and Nordic walking sticks are not permitted inside the exhibitions. These items must be checked in the Checkroom located in the Arcaded Courtyard before you proceed to the exhibitions. The Checkroom is open only during the Castle’s opening hours.
The Checkroom does not accept suitcases, bags and backpacks larger than handheld.
Buy ticket online
Tickets can be purchased online (available month in advance), even on the day of your visit. If the online tickets run out, please try the ticket windows, as tickets may still be available.
Go to the online sales page